How To Add, Edit or Delete a Feeding Schedule on My PetSafe® FreshFeed Refrigerated Pet Feeder

Important Information

  • A feeding schedule cannot be set to a time less than 6 minutes from the current time when the schedule is saved. This allows time for a brief automatic defrost cycle before the tray rotates.
  • A maximum of 10 feedings can be scheduled.

Add a Feeding Schedule

Open the PetSafe® Pet Companion app and select your feeder from the product list.

App_Select Schedule_No Scheduled

Select Schedule from the middle of the home screen.

App_Select Schedule_Add

From the schedule menu, tap + to add a new schedule.

App_Select Schedule_Add Feeding

Use the time picker to select the feeding time. The time cannot be less than 6 minutes from the current time when the schedule is saved.

Tap the days you want the feeding schedule to be active.

Toggle the Audible Alert off if you do not want the feeder to beep each time the scheduled feeding occurs (the default is on).

Tap Save in the right corner when you are done.

Repeat steps 2-6 for additional feeding schedules.

Tap < in the upper-left corner to return to the home screen.

Open Latch And Rotate Lid

Add food to the tray. To access the tray, lift the latch on the back of the feeder and remove the feeder lid by rotating it counterclockwise and lifting it off.

Each meal compartment can hold up to 3/4 cups (about 5.5 fluid ounces) of food.

Food can be placed into the stainless steel inserts or directly into the food tray compartment.

The meal compartments are numbered, and the meal in the first compartment will be available to your pet immediately.

The tray rotates clockwise and subsequent meals will be available based on the feeding schedule you set up in the app.

Add food to as many compartments as needed.


Edit a Feeding Schedule

Open the PetSafe® Pet Companion app and select your feeder from the product list.

App_Select Schedule_Edit Scheduled

Select Schedule from the middle of the home screen.

App_Select Schedule_Toggle ON OFF

From the schedule menu, schedules can be turned off and on using the toggle. Select the schedule you would like to edit.

App_Select Schedule_Edit Time

Use the time picker to select the feeding time. The time cannot be less than 6 minutes from the current time when the schedule is saved.

Tap the days you want the feeding schedule to be active.

Toggle the Audible Alert off or on based on if you would like the feeder to beep each time the scheduled feeding occurs.

Tap Save in the right corner when you are done.

Tap < in the upper-left corner to return to the home screen.


Delete a Feeding Schedule

Open the PetSafe® Pet Companion app and select your feeder from the product list.

App_Select Schedule_Edit Scheduled

Select Schedule from the middle of the home screen.

App_Select Schedule_Toggle ON OFF

From the schedule menu, select the schedule you would like to delete.

App_Select Schedule_Delete Feeding

Select Delete Feeding from the bottom of the schedule editor.

Tap < in the upper-left corner to return to the home screen.


Contact Customer Care

If you need further assistance, please contact our customer care team.

We’d love your feedback on the page you just read!

Related Articles