How To Set Up My PetSafe® Brand Stay & Play® Compact Wireless Fence System

Important Information

  • Set up of the PetSafe® Stay & Play® Compact Wireless Fence will take approximately one day.
  • A minimum of 14 days of training is recommended.
  • Environmental factors, like metal sheds, may affect the fence signal.

Setting Up Your System

Charge CollarCharge Collar

Charge the collar.

A full charge may take up to 2-3 hours. Each charge can last up to 3 weeks depending on the frequency of use. For more information on charging, visit How To Charge My PetSafe® Brand Stay & Play® Compact Wireless Fence Collar.

Be sure to power the collar off between uses to conserve the battery.

Containment AreaContainment Area

Plan your containment area.


The base unit sends out a circular signal to create the wireless fence. Before placing the base unit, it is important to determine your desired containment area. For assistance determining your containment area and settings, check out our FENCE PLANNING TOOL.

Suitable Location InfographicSuitable Location Infographic

Once the size of the fence is determined, the base unit needs to be placed in the middle of your desired area to form the fence. Make sure the location for the base unit is:

  • Near a wall outlet
  • In a climate-controlled environment
  • At least 2 feet but no more than 4 feet above the floor on the ground floor of your home
  • 3 feet away from metal and appliances.

Please note that placing your base unit in a building with metal siding or a metal roof may reduce the maximum range of the system.

Visit How To Select a Suitable Location for the PetSafe® Stay & Play® Fence for a more in-depth look into a suitable location for your base unit.

Insert Power Cord into Base Unit, Power ONInsert Power Cord into Base Unit, Power ON

Plug the power cord into the bottom of the base unit and a standard wall outlet.

If you have a base unit with an LCD screen, power the unit on by moving the switch from (0) to (I).

When your collar is fully charged, unplug it and power it on by pressing and holding the power button for 5 seconds, then release it. The light will flash green, then red to indicate the collar level, and back to green.

Set the correction level to level 2 or higher.

Once the collar is powered on, press and release the power button. It will flash red to indicate the current correction level. One blink is level 1 (tone only), two blinks is level 2, and so on. Pressing and releasing the power button within 5 seconds of the previous press will advance the collar to the next level. Visit How To Change the Correction Level on My PetSafe® Brand Stay & Play® Compact Wireless Fence Collar for additional assistance with changing the levels.

Radial Distance ChartRadial Distance Chart
DisplayDisplay

Adjust settings on the base unit.


If you have a base unit with a dial, the High/ Low switch and the Boundary Dial work together to cover the area needed. If you used the FENCE PLANNING TOOL in step 1, you could use the settings the tool provided, or you can also use the guess and check method.


The distances given in the graph image above are the radial distances.


If you have a base unit with an LCD screen, set the distance using the plus and minus buttons.

Test 4 Sides of BoundaryTest 4 Sides of Boundary

Using the provided Test Light Tool, walk your collar to the boundary. Test at least 4 sections of the boundary to ensure proper coverage.

Place Boundary FlagsPlace Boundary Flags

Walk the collar to the boundary, holding the collar at the head height of the pet. When the collar first beeps, place a flag in that location and walk back into the containment area. Repeat these steps every 10 feet around the containment area.

Check Tightness by Shifting on NeckCheck Tightness by Shifting on Neck

Fit the collar on your dog.

Ensure the collar is off while fitting on your pet. The electronic portion of the collar should be centered on the front of the pet’s neck and tight enough that one finger fits behind the contact points. Visit How To Fit the PetSafe® Brand Stay & Play® Fence Collar to achieve the fit needed for the system to be effective.

Train your pet.

Training your pet will require a commitment of at least 14 days. Do not attempt to use the system before completing the training program. Begin your training with help from our article, How To Train My Pet to the PetSafe® Stay & Play® Fence Phase 1: Boundary Awareness.


Contact Customer Care

If you need further assistance, please contact our customer care team.

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